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Account Associate - State Farm Agent Team Member

Jordan Hansel - State Farm Agent

Little Falls, MN 56345 • $60,000 to $80,000 / yr • 9/19/2026

Job Description

Job Description
Benefits:
  • Simple IRA
  • License reimbursement
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2015 and currently lead a close-knit team of two. My State Farm career began after college when I worked for another agent before eventually opening an agency of my own. I'm a graduate of Saint John's University in Minnesota and enjoy spending time with my wife and son. Outside of work, you'll usually find me golfing, hunting, fishing, or managing property for deer hunting.

Being part of the local community is important to us, and our agency enjoys finding opportunities to stay involved and support the people we serve.

We offer health benefits, a Simple IRA, paid time off, licensing reimbursement, and a strong commitment to work-life balance. We believe in creating a stable, supportive environment where our team can build a rewarding career.

Our culture is straightforward, dependable, and customer-focused. I'm looking for someone who is reliable, motivated, and willing to step in and help every customer who needs us. If you show up ready to work, take ownership of your responsibilities, and genuinely care about helping people, you'll fit in well with our team.

ROLE DESCRIPTION:
As anAccount Associate for Jordan Hansel - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.