Moneycorppowers global payments for corporates,institutionsand high networth individuals, combining worldwide reach with localexpertise. With over 45 years of market experience, two banking licences and offices in 11 countries,our technologydelivers24/7 accessibility, while our people deliveraward-winning service. In 2024, we supported$1tn+of payment volume, reaching 190 countriesin130 currencies.Our32k+ corporateclientsbenefitfrom our regulatory resiliencewith63+permissions globally, access to major payment rails, and our proprietary technology.
Moneycorpis a place where energy, commitment, and collaboration are core to ourvalues of shared success.We’rerestless in our drive to surpass the expectations of ourcustomersand unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business.
Serve as a trusted point of contact for corporate clients and a key partner to Account Managers and broader team, delivering highquality, responsive support that enhances the overall client experience. This role is responsible for executing client orders on behalf of Account Managers and directly with clients. Managing daytoday client inquiries, and ensuring seamless coordination across teams. Working closely with Account Managers, the role proactively supports client engagement efforts, including migration of accounts to the online platform, KYC Refresh, outreach to inactive or lessactive clients, helping to strengthen relationships, drive activity, and identify opportunities for deeper engagement. Through strong collaboration, attention to detail, and a clientfirst mindset, this role plays a critical part in supporting client satisfaction, retention, and longterm growth.
Education:
- Bachelor’s degree in a related field or equivalent
Knowledge and Experience:
- Proven experience in the financial industry
- Experience in supporting corporate clients and account management
- Working within a multichannel pressurised environment
Skills and Competencies:
- Good decision-making and problem solving skills
- Business and financial acumen
- Drive for results
- Excellent communication skills, both written and verbal
- Foster relationships with internal and external stakeholders at varying levels of seniority
- Good organisational skills
- Possess a good balance of people and technical skills
- IT literate
Personal Attributes:
- Adaptable and flexible
- Personable and approachable
- Professional
- Personal drive
- Team player
- Calm and confident
- Proactive and tenacious
- Target driven
What We Can Offer You:
Location and Contract Type:
This is a full-time, permanent position. The role is expected to be office-based in Providence, RI or Stamford, CT , however, we have a flexible working policy which enables you to work up to 2 days from home.
Fostering a culture of belonging and inclusivity
We're committed to creating a workplace where every individual feels valued, respected, and included. As an Equal Opportunity Employer, we actively cultivate an inclusive culture where diversity thrives, and we empower our colleagues to drive meaningful change within our organization through Employee Engagement initiatives and value champion networks.
Like many of our peers, we recognize that fostering inclusivity is an ongoing journey, and weremainsteadfast in our commitment to progress. By measuring our efforts through regular assessments and listening to the feedback of our employees, we strive to ensure that our initiatives are impactful and responsive to the evolving needs of our workforce.
Together, we want to build a workplace where everyone can bring their authentic selves to work, as we believe this is the foundation of innovation, creativity, and collective success.
Interested?
If this role sounds like a good fit for you, please click on the “Apply Now” button to submit your application.
For discover more about Moneycorp and how we’re leading the way in global payments and currency risk management, please visit ourNews Huband various social media platformsFacebook,Twitter UK,Twitter Americas,Instagram,LinkedIn.
