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Associate Manager, Customer Strategy

Quality Talent Group

Centerton, AR • 9/18/2026

Job Description

Job Description
Overview:

Recognized in 2024 by Seramount as one of the 100 Best Companies for Working Parents and Caregivers, the company also earned a place on the 2024 US Inclusion Index and Global Inclusion Index across 7 countries - Brazil, Canada, China, Germany, India, Japan, and the UK.

This is a global organization in the consumer health and personal care industry, with 135+ years of heritage, 22,000+ employees, and a presence across 100+ countries. Its portfolio includes iconic consumer health and personal care brands used by millions of people worldwide.

Benefits:
  • Competitive benefits package.
  • Paid time off.
  • Health insurance benefits, including coverage for doctor visits and mental health care.
  • Retirement program.
  • Employee Assistance Program (EAP) and mental well-being resources.
  • Global exercise/well-being reimbursement.
  • Adoption, fertility, and surrogacy benefits.
  • Global parental leave.
  • Paid company holidays and volunteer time.
  • Learning and development opportunities.
Qualifications
  • Minimum of a Bachelors degree
  • Minimum of four years of prior experience in customer sales, category insights/management, analytics, shopper marketing/insights or related field in a consumer products environment
  • Strong experience working with syndicated data (Circana/Nielsen), POS analytics and customer performance metrics
  • Proven ability to translate data into clear, actionable customer strategies and narratives
  • Intermediate to advanced Excel and PowerPoint skills are required; proficiency in Power BI or Tableau is preferred
Responsibilities
  • Lead development of customer‘specific strategies and activation plans aligned to brand and category priorities
  • Synthesize insights from syndicated data (Circana/Nielsen), retailer data, POS performance, innovation tracking and category fundamentals to inform customer plans
  • Serve as a strategic partner to Customer Development teams by delivering clear sell‘in stories, performance readouts and growth recommendations
  • Own and deliver customer insights, line review support, and strategic deep dives (e.g., distribution gaps, innovation pacing, promo effectiveness)
  • Partner cross‘functionally with Brand, Finance, Demand/Supply Planning and Commercial teams to ensure aligned execution and forecasting support