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Case Manager

Fresh Coast Alliance

Muskegon, MI 49442 • $18.00 to $22.00 / hr • 9/18/2026

Job Description

Job Description
Benefits:
  • Dental insurance
  • Health insurance
  • Paid time off


Position Title
: Case Manager Reports to: Program Director


Employment Status
: Full-time, 32 - 40 hours FLSAStatus: Non-Exempt, hourly


Hours
: Monday - Friday 8am - 5pm. Nights and weekends as needed.

Job Summary
The Case Manager provides case management services and support to participants in the sober living housing program at Fresh Coast Alliance.

Responsibilities:


  • Participate in the screening and selection of applicants who are seeking recovery/re-entry based sober living.
  • Provide orientation to incoming housing participants to outline program rules and expectations.
  • Conduct assessments with participants to determine goals, barriers, resource needs and other factors related to case planning, referring them to community resources as appropriate.
  • Meet with participants on a weekly basis to review and discuss progress in the program.
  • Maintain accurate and updated records of all interactions with clients and any other contacts made on their behalf. Document participants progress toward program goals.
  • Provide on-going monitoring and reporting of participant’s progress. Communicate clients’ progress by conducting weekly interdisciplinary meetings and evaluations;
  • Attends all meetings and trainings as required
  • Verify clients’ attendance at any groups, treatment sessions or any other services that are required as part of the participants program plan.
  • Enforce rules of the program and provide disciplinary action for any rule violations.
  • Intervene in crisis situations.
  • Coordinate with the treatment team, recovery coach, Director of Housing and any other necessary individuals who are involved in the program planning for each participant.
  • Work with participants to develop an exit plan and establish goals consistent with this plan.
  • Prepare clients’ discharge plans; coordinating discharge and post-discharge requirements; providing resources.
  • Other duties as assigned.

Minimum Qualifications:


  • An Associate's degree in Human Services, Social Work, Criminal Justice, or a related field is required; a Bachelor's degree is preferred.
  • Demonstrated experience with long-term sobriety or prior incarceration is strongly desired; a minimum of two years of sustained sobriety is mandatory.
  • A minimum of two years of case management experience within a clinical/social service environment or direct experience working with clients possessing a history of substance use and/or incarceration is preferred.
  • Peer Recovery Coach certification is advantageous.
  • Comprehensive knowledge of community resources and service programs for individuals with a history of substance use and/or incarceration is required.
  • A thorough understanding of the substance use recovery process and the distinct needs of formerly incarcerated individuals is essential.
  • A valid driver's license is a prerequisite.