Outbound Manager

Required Skills & Experience
Required Qualifications 3–5+ years experience in 3PL, logistics, distribution, or eCommerce fulfillment Proven leadership experience in outbound warehouse operations Strong experience managing KPIs, reporting, and performance metrics Demonstrated ability in: Labor planning & workforce optimization Coaching supervisors and building teams Driving process improvements through data Experience with WMS and operational systems

Nice to Have Skills & Experience
Hands-on leader who leads from the floor Process-driven, structured, and highly organized Calm under pressure; proactive and decisive Strong analytical and planning skills Passionate about team development and continuous improvement Long-term career mindset with ambition to grow into senior leadership

Job Description
.Outwards (Outbound) Manager – Succession Track Company: Supply Chain Fusion (SCF) Location: American Fork, Utah Compensation: $70,000 – $85,000 Overview Supply Chain Fusion is seeking a hands-on Outbound Manager to lead high-volume warehouse operations within a structured 3PL environment. This role is part of a succession plan for the Operations Manager, offering exposure to broader operational leadership responsibilities over time. This is a critical hire due to upcoming leadership gaps, requiring someone who can ensure continuity, drive performance, and develop into a senior operations leader. Key Responsibilities Lead all outbound warehouse operations in a high-volume, multi-client 3PL environment (45+ clients, 1M+ SKUs) Manage 4 Dispatch Supervisors and warehouse teams Oversee peak volumes of up to 150,000 orders/month (single client) Drive performance across key metrics: Order turnaround times Pick & inventory accuracy Productivity & labor efficiency Aged orders & SLA adherence Team training and morale Execute labor planning and resource allocation Analyze operational data and reports to drive continuous improvement Ensure adherence to structured systems, processes, and WMS tools