Starting Salary: $20/hr. (negotiable dependent upon experience)
REQUIRED EXPERIENCE:
- Minimum of one (1) year bank Teller experience preferred. (retail cash handling experience required)
- Proficient in English, reading, writing, and grammar skills
- Analytical and mathematics skills
- Communication, interpersonal relations and customer service skills
- PC skills (including knowledge of job-related software applications)
- Ability to operate various office machines (i.e., currency counter, combination lock, check encoder, fax machine, passbook validator)
- Ability to lift 50 pounds of coin
- Visual and auditory skills
REQUIRED EDUCATION:
- High School Diploma or equivalent with at least one year of retail cash handling experience.
RESPONSIBILITIES INCLUDE:
- Bank teller greets and serves customers in a friendly and courteous manner.
- Identify, develop, expand, and manage consumer and business account relationships, concentrating efforts on meeting customer needs for financial products.
- Identify customers with additional profit potential and develop action plans to expand these relationships. Refer business to all partners.
- Addresses customer questions and concerns; refers to appropriate internal resources for resolution. Act with integrity, demonstrate adaptability, work commitment, and maintain a positive performance in all situations.
- Actively participate in ongoing training.
- Assist with the daily operations of the branch including reporting, ATMs, coin machines and the main cash vault. Assist with preparing cash for shipments.
- As bank teller has the ability to develop a complete working knowledge of all bank systems required to perform teller transactions and platform duties including the use of a PC and calculator, as required to efficiently perform the job.
- As bank teller process a variety of routine and complex transactions including but not limited to account opening and closing, processing deposits, withdrawals, loan payments and transfers.
- Position requires flexibility and willingness to travel to other locations/branches within your region and to adapt to schedule changes during the workday to include evenings and Saturdays or Sundays.
- Demonstrate knowledge of banking policies and procedures and the ability to apply this knowledge in real situations.
- Maintains awareness of current fraud alerts; identifies fraudulent activity to prevent potential losses.
- Maintains current knowledge of new banking products and services.
- Participates in weekly branch meetings.
- Completes daily ATM proof, end of day closing procedures.
- Coordinates specific work tasks with other personnel within the branch office as well as with other Bank departments to ensure the smooth and efficient flow of information
- Abides by the current laws and bank organizational policies and procedures. Promote an environment that is free of harassment and other forms of illegal discriminatory behavior in the workplace.
- Cooperates with,
