Customer Service Representative
Join Our Growing Team!
We are a well-established paper converting company seeking a highly motivatedCustomer Service Representativeto join our team. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and takes pride in providing outstanding customer service.
Responsibilities
- Provide exceptional customer service by phone and email.
- Process customer orders accurately and efficiently.
- Coordinate shipments and communicate with freight carriers.
- Obtain freight quotes and schedule shipments.
- Resolve customer inquiries and shipping issues in a timely manner.
- Work closely with production, purchasing, and warehouse staff to ensure on-time deliveries.
- Maintain accurate customer records and order information.
- Perform general office and administrative duties as needed.
Qualifications
- Previous customer service experience is required.
- Experience working with freight companies and coordinating shipments is required.
- Strong organizational skills with excellent attention to detail.
- Ability to multitask and thrive in a fast-paced environment.
- Strong verbal and written communication skills.
- Proficient with Microsoft Office (Outlook, Excel, and Word).
- Experience withQuickBooksis a plus.
What We Offer
- Competitive pay based on experience.
- Full-time position (40 hours per week).
- Health insurance benefits.
- 401(k) retirement plan.
- Paid holidays and paid time off.
- Stable, long-term employment with opportunities for growth.
If you are dependable, organized, and enjoy working with customers in a busy manufacturing environment, we'd love to hear from you.
Apply today and become part of our growing team!
Pay: $47,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person
