Job Overview
Paco Pops is a family-oriented ice cream and popsicle shop located in Porter, TX. We are looking for a dependable and energetic Team Lead to join our team. This position combines leadership responsibilities with customer service and cashier duties in a fast-paced, fun environment.
We are seeking someone who is positive, friendly, hardworking, and enjoys working with both customers and team members. Previous restaurant, fast-food, or customer service experience is preferred, but we are willing to train a highly motivated individual with leadership potential.
Responsibilities
- Serve customers ice cream, popsicles, and freshly prepared snacks such as banana splits, nachos, corn in a cup, prepared chips, and other menu items
- Process customer orders and payments using a POS system
- Greet customers and answer questions in a friendly and professional manner
- Provide every customer with a positive and enjoyable experience at Paco Pops
- Maintain cleanliness throughout the shop, including workstations, tables and chairs, freezers, sneeze guards, customer areas, and restrooms
- Sweep and mop as needed to maintain a clean environment
- Lead team members and assist with daily operations and assigned tasks
Qualifications & Skills
- Leadership and team management skills
- Friendly and professional attitude
- Ability to work well in a fast-paced environment
- Strong customer service skills
- Dependable and punctual
Requirements
- Must have a Food Handler Certificate or be able to obtain one before starting
- Must have reliable availability to work Fridays and weekends
- Team Lead schedules are based on business needs and may vary; a specific weekend rotation or permanently fixed schedule is not guaranteed
- Scheduled hours are generally between 12:00 PM and 9:00 PM
- Must be able to work well under pressure
- Must be able to lift up to 40 pounds without assistance
- Must be able to stand for extended periods of time
Important Note: If you are unable to commit to reliable Friday and weekend availability, please do not apply. Reliability and schedule commitment are very important for this position.
