Insurance Producer

Job Description:

This Rating Technician will be responsible for the accurate and timely rating and issuance of commercial insurance transactions using both manual and automated methods. They will follow established authority levels, workflows, and procedures to ensure all work meets servicelevel expectations. They will communicate effectively with internal and external partners to support accurate transaction processing and resolve rating or policy issues. They take ownership of required training and maintain proficiency in all systems, tools, and rating practices. They support additional operating units as needed and contribute to team discussions, problemsolving, and continuous improvement efforts to enhance departmental efficiency and effectiveness.

Responsibilities Include:

• Rates and issues all transaction types using manual and automated methods for all commercial lines of business, ensuring accuracy and compliance with guidelines.
• Follows established authority levels, workflows, and procedures to ensure timely, accurate processing and alignment with servicelevel standards.
• Proactively identifies transactions approaching or exceeding servicelevel agreements (SLAs) and taking appropriate action to ensure timely resolution.
• Communicate effectively with agents, underwriting, and internal partners to obtain necessary information, interpret instructions, resolve rating or policy issues, and maintain strong working relationships that support accurate transaction processing and overall operational efficiency.
• Takes ownership of assigned training by completing required certifications, maintaining subjectmatter expertise, and applying learned skills to support accurate and efficient transaction processing.
• Supports additional regional operating units as needed, applying technical knowledge and workflow proficiency to ensure consistent servicelevel performance across the organization.

Compensation:

$20/hr

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.