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Server Assistant - Support Staff

Redstone Restaurant Group

East Longmeadow, MA • $13.00 / hr • 9/16/2026

Customer Service , General , Restaurant / Foodservice

Job Description

Job Description

At Redstone Restaurant Group, we bring the heart of home-cooked meals to every dining experience. As a Server Assistant - Support Staff, you’ll be an essential part of our mission to deliver exceptional service and unforgettable moments. You'll work closely with our servers to ensure each guest feels welcomed and satisfied. Your role will involve guiding guests to their tables, promptly addressing their needs, and maintaining smooth communication with our serversall in our warm, inviting atmosphere.

We’re looking for someone with a passion for service and keen attention to detail. Your organizational skills will be crucial as you restock server stations and support the flow of our dining space. At Redstone, we’re dedicated to fostering your growth with opportunities for professional development and a supportive team culture. Ready to join a team that values quality and hospitality? Let’s craft memorable dining experiences together.

Compensation:

$13 hourly + tips


Responsibilities:
  • Assist servers by delivering food and beverages promptly to ensure guests enjoy a seamless dining experience.
  • Clear and reset tables efficiently to maintain a clean and welcoming environment for all guests.
  • Keep server stations stocked with necessary supplies, ensuring smooth and uninterrupted service.
  • Guide guests to their tables with a warm and friendly demeanor, setting the tone for their dining experience.
  • Address guest inquiries with a helpful attitude, ensuring their needs are met promptly and courteously.
  • Communicate effectively with servers and kitchen staff to ensure accurate and timely delivery of orders.
  • Support the team by performing opening and closing duties, contributing to a well-prepared and organized shift start and end.

Qualifications:
  • Experience in a fast-paced food service environment is a plus.
  • Ability to communicate effectively with team members and guests.
  • Proven track record of maintaining a clean and organized workspace.
  • Ability to multitask and prioritize tasks efficiently.
  • Strong attention to detail to ensure accurate order delivery.
  • Positive attitude and willingness to assist in various tasks as needed.
  • Ability to stand and walk for extended periods during shifts.

About Company

At Redstone Restaurant Group, we are committed to providing the best dishes made from scratch. We strive for each dish to leave you with that feeling you get after eating your favorite home-cooked dish made by grandma.

We concentrate our efforts on providing unbeatable customer service, unpretentious dishes, and a welcoming atmosphere. With two locations, one in East Longmeadow, MA, and one in East Windsor, CT, we are committed to providing quality service and cuisine.