Please Accept our Privacy Policy
Overview
CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management. With over 3,700 associates nationwide, we deliver tailored solutions to help businesses cut costs, improve equipment performance, and reduce emissions.
Our services include HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, and optimization. We also offer engineering design, energy resilience and consumption optimization, asset recycling, and seamless multi-site rollouts across states.
CoolSys serves over 45,000 customer locations in industries like retail, food service, commercial, data centers, industrial, and pharmaceuticals.
No wonder Newsweek named CoolSys one of America’s Greatest Workplaces!
We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:
Responsibilities
The Assistant Branch Manager provides administrative support to branch personnel and corporate operations. Assist upper management by offering insights to enhance branch productivity, interpreting operating policies, and exercising independent judgment in resolving administrative challenges.
Tracks scheduled work andmaintainsawareness of open work order statuses.
Provides direct oversight to the branch, including mentoring, training, and offering input on hiring and terminations.
Makes independent decisions on day-to-day operational matters that do not require team consultation.
Monitors daily procedures and customer interactions.
Builds andmaintainsstrong relationships with customers through effective communication.
Coordinates with the Billing Manager to ensureaccuratecreation and processing of work orders.
Prepares work orders for billing, includingsubmittingPMs and quoted jobs to the billing department.
Approves all technician time entries for assigned branches.
Reports daily billing totals to assigned Branch Managers.
Manages purchase orders and requisitions, receives vendor invoices, and processes requisitions as needed.
Encourages team members toidentifyopportunities for process improvement and simplification.
Supports the Senior Management team as needed.
Embodies the CoolSys CARES culture (Collaboration, Accountability, Respect, Empowerment, Safety).
Performs other duties as assigned.
Qualifications
Education / Training
High school diploma or equivalent isrequired
ABachelor’s degree in Business, Marketing, or a related fieldis preferred.
Work Experience/Skills
Previousexperience as an Administrator isrequired
Relevant industry experience in HVAC, plumbing, or construction is highly preferred
Ability to read, write speak English proficiently.
Strong communicationand internal/external customer service skills
Proficiencywith computers (Microsoft Excel) and ability to learn new software
Able to work in a fast-paced environment and multitask
Strong attention to detail isrequired
Ability to understand and follow all company policies and procedures and all applicable State and Federal laws.
Ability to use typical business tools including E-Mail, Word, Excel, etc.