Collections Specialist

Collections Specialist

Ready to put your relationship-building and problem-solving skills to work? We'd love to hear from you! Our client, a growing and well-established organization in the Raleigh area, is seeking a Collections Specialist to join their accounting team. This is an excellent opportunity for a driven professional who enjoys working with customers, resolving payment issues, and helping improve cash flow while maintaining positive client relationships. As the Collections Specialist, you will play a key role in managing outstanding accounts receivable balances, communicating with customers regarding past due invoices, and partnering with internal teams to ensure timely payment resolution. Responsibilities As the Collections Specialist, you will be responsible for:

• Contacting customers regarding past due balances through phone, email, and written correspondence
• Managing a portfolio of accounts and following up on outstanding invoices to ensure timely payment
• Researching and resolving billing discrepancies, deductions, short pays, and disputed invoices
• Negotiating payment arrangements and documenting collection activity within the system
• Monitoring aging reports and prioritizing collection efforts based on risk and delinquency levels
• Partnering with sales, customer service, and accounting teams to resolve customer issues impacting payment
• Maintaining accurate records of customer communications and collection activities
• Preparing account reconciliations and customer statements as needed
• Assisting with month-end reporting and providing updates on collection performance
• Identifying opportunities to improve collection processes and reduce days sales outstanding (DSO)

Qualifications To be considered for this position, candidates should have:

• Associate's or Bachelor's degree in Accounting, Finance, Business, or a related field preferred
• 2+ years of collections, accounts receivable, or credit and collections experience
• Experience managing customer accounts and resolving payment disputes
• Strong understanding of accounts receivable and collection procedures
• Proficiency in Microsoft Excel and experience working within ERP or accounting systems
• Excellent verbal and written communication skills
• Strong negotiation and customer relationship management abilities
• Exceptional attention to detail and organizational skills
• Ability to prioritize multiple accounts and meet established collection goals
• Professional, proactive, and results-oriented mindset

Why Apply? This is an outstanding opportunity to join a company that values collaboration, customer service, and continuous improvement. You'll have the opportunity to make a direct impact on the organization's financial health while working with a supportive leadership team that values your contributions. If you're looking for a role that offers stability, growth, and the opportunity to build strong business relationships, this could be the perfect fit. Interested? Apply today-we'd love to connect with you!

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future