The Team Developer is a non-exempt management position that reports to the Executive Director and is responsible for overseeing and coordinating Medicaid-funded programs. The role combines program administration, staff supervision, client services, compliance oversight, budgeting, reporting, and organizational leadership.
Key Responsibilities
Program Management
- Ensure programs operate in compliance with organizational policies, Medicaid regulations, and professional standards.
- Maintain client records, documentation systems, and program data.
- Monitor program activities and manage risks.
Staff Leadership
- Recruit, hire, train, supervise, and evaluate program staff.
- Implement HR policies and maintain confidential personnel records.
- Develop staff schedules and ensure employees receive training in areas such as medication management, crisis intervention, budgeting, housing support, documentation, and client advocacy.
- Supervise up to 50% of employees and clients served.
Administrative & Financial Oversight
- Prepare reports for leadership and the Board.
- Communicate with funders and ensure billing and claims submissions are accurate and timely.
- Assist with budget monitoring and financial accountability.
Client Services
- Provide direct support to clients when needed.
- Develop and implement assessments, social histories, service plans, and interventions.
- Monitor client goal progress and complete required reporting.
- Audit documentation for quality and Medicaid compliance.
- Promote client health, safety, independence, community involvement, and advocacy.
Qualifications
- Bachelor's degree in a related field preferred; significant management experience may substitute.
- At least 3 years of human services experience.
- Knowledge of program management, Medicaid services, budgeting, operations, and best practices.
- Strong computer, communication, leadership, and organizational skills.
- Experience leading teams and managing multiple priorities in a fast-paced environment.
Core Competencies
The position requires the ability to:
- Lead and develop staff
- Build relationships and work collaboratively
- Communicate effectively
- Make sound decisions and solve problems
- Plan, organize, and manage competing priorities
- Focus on client needs and ethical service delivery
- Foster innovation and continuous improvement
Working Conditions
- Primarily office-based, with community-based client interactions as needed.
- Occasional evening, weekend, and on-call responsibilities.
- Requires mobility and physical activity, including lifting up to 50 pounds, walking, standing, bending, and twisting.
- Fast-paced environment with multiple responsibilities and deadlines.
Overall
This is a mid-to-senior level leadership role in human services that balances program oversight, staff management, Medicaid compliance, and direct client support to ensure high-quality services for adults receiving Medicaid-funded supports.
Premier Payee is a non-profit organization dedicated to supporting individuals with special needs throughout central Iowa. We provide a comprehensive array of services to people with intellectual disabilities, traumatic brain injuries, and chronic mental illness, helping them build skills, strengthen independence, and improve their overall wellbeing. As an approved Medicaid provider, we offer person-centered supports that include financial management, life-skill education, and community-based programs focused on health, nutrition, and personal growth. Through our commitment to education and accessible nutrition resources, we empower individuals to lead healthier, more stable, and more fulfilling lives.
