Position Overview:
The On-Site Clerical role supports the daily operations of the property management team by serving as a primary point of contact for tenants and vendors, managing work orders, and assisting with administrative tasks. This position is essential in ensuring efficient communication, smooth scheduling, and a well-organized on-site office environment. The ideal candidate will be detail-oriented, highly organized, and comfortable working with both tenants and internal staff. This is a part-time position.
Key Responsibilities (include but are not limited to):
- Respond to tenant inquiries and complaints, working to resolve issues or escalating as needed
- Manage, assign, and follow up on work orders to ensure timely and accurate completion
- Coordinate scheduling with tenants, vendors, and contractors for maintenance and service visits
- Resolve conflicts related to work orders and maintenance tasks
- Receive, track, and organize deliveries and materials
- Assist the property manager with ordering supplies, materials, and contractor coordination
- Maintain accurate records and documentation for vendor visits, deliveries, work orders, and tenant communications
- Provide clerical support such as filing, data entry, printing, and updating tenant and property logs
Qualifications & Skills:
- WILLING TO WORK WEEKENDS
- Strong organizational and time management skills with the ability to handle multiple tasks
- Excellent customer service and communication skills, both verbal and written
- Comfortable interacting with tenants, vendors, contractors, and internal staff
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Experience with Yardi or other property management software a plus but not required
- Detail-oriented with strong record-keeping and problem-solving abilities
Benefits:
- 401(k)
- Life insurance
- Paid time off
Ability to Commute:
- Edison, NJ 08817 (Required)
Work Location: In person
