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Customer Service Rep

The Third Group

Boca Raton, FL 33428 • 9/15/2026

Job Description

Job Description

We're a growing logistics and supply chain company hiring people who want to build a career here, not just take a job. The work is relationship-driven and moves fast, and the people who do well are the ones who take ownership early.

There's no remote or hybrid option

What you'll do

  • Build and maintain a network of carrier partners who pick up when you call
  • Negotiate rates using market data and shipment history, not guesswork
  • Flag problems early and keep the right people across departments in the loop
  • Track shipments and give customers accurate, real-time status updates

Who does well here

  • You're direct, competitive, and serious about getting better at this
  • You build relationships that outlast a single load
  • You take initiative on your own but would rather win with a team
  • You keep your head when a load falls through and move straight to the fix
  • You stay organized in a job where a lot is moving at once

What you'll need

  • 2+ years in third-party logistics
  • Hands-on trucking experience, this is a requirement
  • High school diploma or equivalent; college degree a plus
  • Strong written and verbal communication
  • Comfortable in Microsoft Office and picking up new systems
  • Full professional fluency in English