Quality Control Supervisor

Position Overview

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The Quality Control Supervisor leads day-to-day site Quality across production-floor and laboratory QC. The role manages technician coverage and performance, startup/process audits, quality incidents, containment, investigations, laboratory workflow, and reliable quality data, escalating significant risk to the Director of Quality.

Essential Duties and Responsibilities

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• Lead daily QC staffing, assignments, cross-coverage, shift handoffs, coaching, and technician accountability.

• Audit production startups and in-process controls for correct components/materials, labels/coding, first-off product, required checks, documentation, and equipment status.

• Ensure quality incidents are reported in real time, suspect product is contained, the last-known-good point is established, and significant issues are escalated.

• Coordinate stop-and-contain response for functional failures including leaks, spray/discharge problems, inadequate evacuation, component-fit issues, and crimp/seal or pressure-related failures.

• Lead or coordinate investigations for nonconformance, laboratory/batch failures, complaints, returned product, and recurring defects; require objective root cause, corrective action, ownership, and follow-up.

• Oversee laboratory workflow, batch/raw-material testing, OOS/OOT escalation, retain/sample control, and calibration/verification readiness.

• Ensure technician qualification and complete Quality records; trend recurring failures, holds, line stops, audit findings, and investigation aging to identify improvement priorities and support audits/corrective actions.

• All other duties as assigned.

Required Education and Experience

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• 5+ years of progressive manufacturing Quality experience; 2+ years of supervisory, shift-leadership, or equivalent people-accountability experience.

• Associate degree in chemistry, quality, engineering technology, manufacturing, or a related technical field, or substantial directly relevant experience.

• Working knowledge of nonconformance/CAPA, root-cause analysis, containment, process audits, sampling, calibration control, data integrity, and statistical quality concepts.

• Ability to evaluate production-floor and laboratory evidence and make clear, risk-based recommendations under production pressure.

• Proficiency in Microsoft Office, including Excel, and experience working with ERP systems.

Preferred Qualifications

• 7+ years of progressive manufacturing Quality experience.

• Bachelor's degree in chemistry, engineering, quality, manufacturing, or a related discipline.

• Experience in aerosol filling, liquid chemical manufacturing, packaging, consumer products, or high-mix contract manufacturing.

• ASQ certification, Six Sigma Green Belt, formal root-cause/CAPA training, or equivalent Quality credential.

Physical Requirement

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Ability to work on the manufacturing floor and in laboratory/non-climate-controlled areas, wear required PPE, lift/handle up to approximately 50 lb, and support Quality issues across shifts as needed.

No relocation is offer for this role.