Job Title: Commercial AssistantLocation: Mount Olive, NJ (Onsite)Schedule: Monday–Friday, 8:30 AM–5:00 PMType: Contract-to-HirePay: $21–$23/hourOverview Work directly with the CEO in a highly visible role supporting global customers, distributors, and internal operations. This is an exciting opportunity for a customer-focused professional who enjoys a fast-paced environment and wants broad exposure across customer service, logistics, commercial operations, and executive leadership.Key Responsibilities
Manage customer quotations, order entry, processing, and acknowledgements
Serve as a primary point of contact for customer and distributor inquiries
Coordinate domestic and international shipments and provide order status updates
Partner with warehouse, logistics, service, and sales teams to ensure exceptional customer support
Process Return Material Authorizations (RMAs) and assist with regulatory documentation
Maintain CRM records and ERP system data accuracy
Support service, sales, and distributor training events
Assist with process improvement initiatives and operational projects
Provide administrative support and collaborate closely with the CEO and leadership team
Qualifications
High School Diploma required; some college preferred
Experience in a customer-focused, operations, logistics, or manufacturing environment
Strong Microsoft Office skills, especially Excel
Experience with SAP or other ERP systems preferred
Excellent organizational, communication, and problem-solving abilities
Comfortable interacting with customers, distributors, and senior leadership
Ability to manage multiple priorities with accuracy and attention to detail
Bilingual skills are a plus, but not required
Why Join Us?
Direct interaction and visibility with the CEO
Exposure to global customers and distributor networks
Broad, cross-functional role with growth potential
Opportunity to make a meaningful impact on customer experience and operational excellence
This is a 100% onsite position. We are seeking a proactive, polished professional with a global mindset, strong customer focus, and the ability to thrive in a collaborative environment.Key Skills: Customer Service • Commercial Operations • Order Management • Order Processing • Logistics Coordination • Supply Chain Support • Shipping & Receiving • International Shipping • Import/Export • Distribution Support • Customer Success • Client Relations • Operations Support • Sales Support • CRM Management • ERP Systems • SAP • Microsoft Excel • Administrative Support • Executive Support • CEO Exposure • Cross-Functional Collaboration • Distributor Relations • Global Operations • Manufacturing • Process Improvement • Regulatory Compliance • Return Material Authorizations (RMA) • Warehouse Coordination • Inventory Support • Quoting • Order Entry • Customer Care • Operations Coordinator • Commercial Coordinator • Commercial Specialist • Logistics Specialist • Customer Operations • Client Services • Business Operations • Manufacturing Operations • Global Customer Support • Bilingual PreferredBenefits (via System One): Medical, Dental, Vision, 401(k), Life Insurance, and additional voluntary benefits System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M3 #LI- Ref: #558-Scientific
