IT Manager - Retail Systems

Title: Manager of Retail Systems

Location: Chicago, IL Onsite with up to 25% travel

Salary Range: $110000 – $140000 / Year + Benefits

Benefits: Health, Dental, 401K and more

Sponsorship: Position is not eligible for sponsorship

A rapidly growing omnichannel retailer is seeking a hands-on Manager to lead IT operations across a national store footprint. This is a high-impact role where you will own the technology that keeps stores runningPOS systems, networking, and all in-store infrastructure.

This is not a sit-back leadership role. You’ll be in the trenches solving real problems while also driving strategy and scaling operations.

What You’ll Do:

• Own uptime and performance of store technology across 30+ locations
• Lead IT setup for new store openings (networking, POS, hardware, vendors)
• Manage multi-site networks (WAN/LAN/Wi-Fi, SD-WAN, firewalls)
• Act as escalation point for critical store outages and issues
• Partner with vendors, ISPs, and field technicians to deliver results
• Improve processes, reduce downtime, and enhance store experience

What You Bring:

• 5+ years supporting multi-site retail, restaurant, or distributed environments
• Strong experience with POS systems and networking fundamentals
• Proven ability to execute and troubleshoot in real-world environments
• Strong communication skills with both technical and business teams
• Willingness to travel (25–35%) and be onsite

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.