East Florida Eye Institute is seeking an experienced Assistant Front Office Manager to support the daily operations of our ophthalmology practice. This position assists with front-office workflow, staff training, patient experience initiatives, scheduling oversight, and administrative operations while ensuring exceptional service for our patients.
Qualifications
Ophthalmology experience required.
Experience with Nextech EMR/PM preferred.
Minimum of 3 years of medical office experience.
Previous supervisory, team lead, or management experience preferred.
Strong understanding of patient scheduling, insurance verification, referrals, and authorizations.
Excellent communication, organizational, and problem-solving skills.
Ability to thrive in a fast-paced, patient-focused environment.
Responsibilities
Assist in overseeing daily front-office operations.
Support staff training and cross-training initiatives.
Monitor scheduling and patient flow.
Assist with quality assurance and patient service standards.
Help maintain operational efficiency and workflow processes.
Provide coverage and support for all front-office functions as needed.
Ability to multitask in a fast-paced clinical environment while maintaining exceptional patient service.
