Assist in overseeing daily operations, including opening and closing procedures, shift execution, and service flow.
Supervise, coach, and develop hourly team members to maintain service, speed, and quality standards.
Ensure compliance with food safety, sanitation, and health regulations.
Support labor management, scheduling, and staffing to meet business demands.
Assist with inventory control, ordering, and food cost management.
Lead by example on the floor during peak periods to ensure efficient operations.
Address guest concerns promptly and professionally, escalating issues when appropriate.
Support onboarding, training, and ongoing development of team members.
Ensure adherence to company policies, procedures, and operational standards.
Help maintain restaurant cleanliness, organization, equipment, and overall appearance.
Prior experience in restaurant management, shift leadership, or supervisory roles, preferably in a fast-casual or quick-service environment.
Strong leadership, communication, and problem-solving skills.
Ability to multitask and remain calm in a fast-paced, high-volume setting.
Knowledge of food safety standards, labor controls, and basic operational metrics.
Flexible availability, including nights, weekends, and holidays.
Experience with POS systems, scheduling, and inventory tools preferred.
