Job Description
We are looking for a detail-oriented Billing Analyst to support billing operations and cross-functional projects in Pleasant Prairie, Wisconsin. This role focuses on evaluating financial and operational information, improving workflows, and helping teams stay aligned on priorities and timelines. The ideal candidate brings strong analytical ability, clear communication skills, and experience working with billing or accounts receivable processes in a fast-paced environment.
Responsibilities:
• Partner with internal teams to coordinate project objectives, share progress updates, and support improvements to billing-related workflows.
• Review billing and operational metrics to uncover patterns, investigate underlying issues, and present findings in a clear, actionable format.
• Monitor timelines and major deliverables to help keep projects on schedule and ensure appropriate support is available at each stage.
• Maintain organized records, reports, and project materials so key information remains accurate and accessible.
• Support billing functions and accounts receivable activities with a focus on accuracy, consistency, and timely resolution of issues.
• Use systems and project tools to manage data, track initiatives, and contribute to process optimization efforts.
• Assist with customer service needs related to billing, including coordination for export accounts when applicable.• Bachelor’s degree required; coursework in Finance or Accounting is preferred.
• At least 3 years of relevant experience in billing, business process improvement, change management, or a related function.
• Working knowledge of billing operations and accounts receivable practices.
• Experience using business systems or financial platforms such as Aderant, Costpoint, or similar tools.
• Strong organizational, analytical, and communication skills with the ability to manage multiple priorities effectively.
• Fluency in both English and Spanish, including written and verbal communication.
• Willingness to travel to company locations across North America as needed.
