Insurance Customer Service Representative

Tired of being just a number? At Wright Insurance Agency, you'll actually get to know your customers and they'll know you! Don't just take our word for it, check out our 5-star Google reviews.

This is your chance to build a real career in a friendly, hometown agency serving Westby and Viroqua no cubicle farm, no scripts, just genuine relationships and real growth.

Apply today and become part of a team that feels like family.

• Provide personalized, professional service while building trust and long-term client relationships
• Identify additional coverage opportunities that genuinely benefit each client
• Process new policies, changes, and renewals accurately
• Respond to client inquiries on coverage, billing, and claims
• Quote new and existing customers

• High school diploma or equivalent
• 2+ years of customer service experience
• Valid driver's license
• Strong communication and basic math skills
• WI Property Casualty license (or ability to obtain within 30 days we reimburse the cost after 12 months)