The Sales and Events Manager is arevenue-driving roleresponsible for owning the full sales cycle from outbound prospecting and lead generation through to close and flawless execution for all private functions and private dining sales at Hawksmoor Chicago. This role is first and foremost asales role: success is measured by pipeline growth, conversion, and booked revenue, with events execution as the natural extension of a well-managed sales funnel.
We're looking for a proactive hunter who thrives on building relationships from scratch, generating new business, and consistently filling the sales funnel while also operating as a trusted, collaborative member of the broader restaurant leadership team.
Key Responsibilities
Drive Sales & Own the Funnel
- Own and drive thefull sales funnel prospecting, lead generation, qualification, proposal, negotiation, close, and post-event follow-up with a relentless focus on maximizing conversion at every stage
- Proactively generate new business throughoutbound prospectingas a core, daily activity targeted outreach and networking to build a consistent pipeline of new leads
- Maintain and grow sales momentum needed to keep private dining rooms and the restaurant fully booked months and years into the futu
- Build and own a robust sales database for Chicago, ensuring no opportunity in the local market goes untapped
- Set and hit personal sales targets and KPIs tied to outbound activity volume, pipeline value, and closed revenue
- Track and report on funnel health lead volume, conversion rates, average deal size, and velocity to continuously improve sales performance
- Identify and cultivate relationships across every type of booker from executive assistants to corporate event planners to CEOs
- Liaise with sales and marketing communities, membership organizations, associations, and listing guides to build referral pipelines and incentivize bookings
Sales Execution & Relationship Management
- Promote Hawksmoor Chicago to discerning diners across the city and beyond, positioning the brand as the go-to destination for private events
- Run regular showcases, tastings, and client events designed specifically to generate and convert new sales leads
- Keep all digital booking systems, CRM, and databases accurate and current to support disciplined pipeline management
- Embed the Hawksmoor Chicago brand into the local dining scene, building it into a respected long-term cornerstone of Chicago culture
- Be the host for onsite events, introduce and turn over clients to the operations team
Team Collaboration
- Act as akey, collaborative memberof the Hawksmoor Chicago team working closely with operations, culinary, and front-of-house leadership to ensure every sold event is flawlessly executed
- Partner cross-functionally to align sales promises with operational capability, ensuring a seamless handoff from sale to execution
- Support a team-first culture, pitching in wherever needed to support the broader goals of the restaurant
Qualifications and Skills
- Proven sales experiencewith a track record of driving revenue through proactive outbound prospecting and full-funnel sales management hospitality or events experience is a strong plus
- Hunter mentality: demonstrated success generating new business from cold outreach, not just managing inbound leads
- Excellent negotiation, closing, and customer service skills
- Strong organizational skills with the ability to manage a high-volume, multi-stage sales pipeline and multiple projects simultaneously
- Proficiency in Tripleseat, Prospecting systems (LinkedIn, Crunchbase and beyond), and Microsoft Office Suite
- A collaborative, team-oriented approach with the ability to work cross-functionally in a fast-paced restaurant environment
This role requires working some evenings, weekends, and holidays to oversee events.
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