Service Manager

Title: Service Lead / Service Manager

Maitland, FL | Full-Time

Company Overview

Our client is a mechanical contractor based in the Orlando area and and serves commercial and institutional clients throughout Central Florida. They are currently expanding their service division and seeking a Service Lead / Service Manager to anchor that growth.

Position Summary

This is a working leadership role. The candidate will spend the majority of their time in the field performing commercial HVAC service work including lead DX installations, chiller and VRF commissioning, VFD work, and building controls while taking on increasing responsibility for department operations, scheduling, and team development as the division grows. This is not a desk role deep hands-on technical ability is a primary requirement.

Key Responsibilities

Field

• Lead DX installations from rough-in through commissioning

• Commercial HVAC service, repair, and diagnostics

• Startup and commissioning of chillers, VRF systems, RTUs, AHUs, and split systems

• VFD programming, troubleshooting, and replacement

• Building controls and automation software Niagara, Distech, Alerton, Reliable Controls, or equivalent

• Line set installation, thermostat and controls wiring, low-voltage hookup

• Ensure all work is completed to code and company quality standards

Leadership & Operations

• Oversee scheduling, dispatch, and day-to-day service operations

• Recruit, onboard, and develop service technicians as headcount grows

• Serve as primary customer contact for the service department

• Track and report on department performance metrics

Business Development

• Identify and pursue preventive maintenance agreements and service contracts

• Develop and maintain relationships with property managers, building owners, and GC partners

Required Qualifications

• 8+ years of hands-on commercial HVAC experience

• Demonstrated experience with chillers, VRF systems, and VFDs must appear on resume

• Hands-on experience with building controls software Niagara, Distech, Alerton, Reliable Controls, or equivalent

• Lead DX installation and commissioning experience

• Proven experience in a lead technician, foreman, or supervisory role

• EPA 608 Universal Certification

• Valid Florida driver's license, clean record

Preferred Qualifications

• Experience with service software ServiceTitan, FieldEdge, or similar

• Established relationships with commercial clients or property managers in Central Florida

• Demonstrated history of growing a service division or book of business

Benefits

• Performance bonus tied to service department results

• Medical, Dental, and Vision insurance

• 401(k) with company match

• PTO and paid holidays