Sales & Service Trainer
King Risk Partners is one of the fastest-growing agencies among the top 100 U.S. brokers, with 50 years of expertise delivering personal, commercial, aviation, private-client, and habitational coverage. This role exists to turn that expertise into consistent producer performance so every clientfrom first-time homeowners to condo associationsreceives tailored, competitively priced protection. You will own the systems that convert new hires into confident advisors and existing teams into quota-crushing professionals.
Performance Objectives
- Design and launch a 90-day onboarding curriculum that enables new producers to close their first five policies within 60 days of start date.
- Raise average monthly new-business production of trained producers by 25% within six months of program rollout, measured against prior-year baselines.
- Cut first-year producer attrition from 35% to under 15% by embedding weekly skill labs and ride-along coaching.
- Create and certify a service-excellence playbook that lifts and reduces policy-servicing complaints 40% in the first year.
- Deliver monthly product-knowledge workshops covering home, auto, life, employee benefits, and surety so every licensed associate can quote three additional lines without specialist hand-off.
- Build a digital training library (LMS modules, call recordings, objection-handling scripts) that 90% of the field force completes within 30 days of release.
Environment & Resources
You report to the National Sales Leader and partner with regional presidents across our regional offices. You will have a dedicated training budget, access to our AMS, CRM, and carrier portals, plus freedom to bring in outside subject-matter experts.
Essential Qualifications
- Proven track record designing insurance sales or service training that produced measurable revenue or retention lifts.
- Active P&C license and fluency in personal & commercial lines.
- Experience coaching remote and in-office producers using Teams and Onsite methods.
- Comfort owning LMS content, tracking completion, and reporting ROI to leadership.
Role Selling Points
- Direct impact on a top-100 broker still in high-growth modeyour programs will be the playbook for the next 50 years.
- National reach with local agents; you will travel to offices and ride with producers, not just lecture from HQ.
- Full product suite (aviation to condo associations) gives you rich, real-world case material most trainers never see.
- Leadership that measures success by producer income and client outcomes, not slide-deck volume.
If you are ready to turn insurance expertise into producer results, apply now!