Lead AV Technician / Programmer

District AV is looking for an experienced Lead AV Technician / Programmer to join our growing team.

We specialize in high-end residential AV, networking, lighting, shading, surveillance, and smart home systems throughout Maryland, DC, and Northern Virginia.

We are looking for someone who can take ownership of an installation from start to finish. You should understand more than how to install equipment. You need to understand how an AV system works, how the different components communicate, and how to troubleshoot a system when something isn't working correctly.

For example, you should be able to explain and troubleshoot the signal flow of a 5.1 surround sound system, including how audio and video travel from a source device through an AVR or processor to the display, amplifier, speakers, and subwoofer.

You will work directly with our team, clients, builders, and other trades and will be responsible for maintaining a high standard of workmanship on every project.

Responsibilities

• Lead residential AV and low-voltage installations
• Program, configure, test, and troubleshoot AV and smart home systems
• Understand and troubleshoot audio and video signal flow
• Install and configure TVs, projectors, AV receivers, processors, amplifiers, speakers, subwoofers, and other AV equipment
• Set up and troubleshoot surround sound systems, including 5.1 and other multi-channel systems
• Build, wire, dress, label, and troubleshoot equipment racks
• Configure and troubleshoot HDMI, ARC/eARC, HDBaseT, audio distribution, video distribution, and control systems
• Install and configure networking equipment, including routers, switches, wireless access points, and other IP devices
• Install and configure surveillance cameras and related equipment
• Program and configure smart home/control systems
• Read system drawings, wiring diagrams, and project documentation
• Diagnose system problems and determine whether an issue is related to wiring, programming, networking, equipment, or configuration
• Perform system testing and final commissioning
• Make sure systems are fully functional before leaving a project
• Train clients on how to use their systems
• Communicate clearly with the project team about progress, missing equipment, changes, and outstanding items
• Document completed work with notes and photos
• Maintain clean and organized job sites
• Help train and oversee junior technicians as our team grows

What We're Looking For

We are looking for someone with hands-on experience in the residential AV or custom integration industry.

You should have a strong understanding of:

• Audio and video signal flow
• AV receivers and surround sound systems
• Amplifiers, speakers, and subwoofers
• HDMI, ARC/eARC, and HDBaseT
• Residential networking and IP-based devices
• Equipment racks and structured wiring
• Troubleshooting AV systems
• Smart home/control system programming
• Multi-room audio and video systems
• Low-voltage wiring and termination
  

You should be able to look at a system, understand how it is supposed to work, and methodically troubleshoot it when it doesn't.

Programming Experience

Programming experience within the AV industry is required.
Experience with any of the following is especially valuable:

• Control4
• Lutron
• Josh.ai
• Ubiquiti / UniFi
• Sonos
• AV receivers and processors such as Anthem, Marantz, Denon, or similar
• Surveillance and NVR systems
  

You do not need experience with every platform, but you should already understand the fundamentals of AV programming and be comfortable learning new systems.

Ideal Candidate

• Has professional experience in residential AV, custom integration, or low-voltage systems
• Can independently troubleshoot AV problems
• Understands signal flow rather than simply following installation instructions
• Is comfortable programming and configuring systems
• Takes ownership of a project and follows through until everything works
• Produces clean, organized rack and wiring work
• Is comfortable working in high-end homes and interacting with clients
• Communicates well with clients, coworkers, builders, and other trades
• Is organized and detail-oriented
• Can lead or help train less-experienced technicians
• Has a valid driver's license and reliable transportation
• Takes pride in doing things correctly rather than simply getting the job done
  

Nice to Have

Experience with:

• Control4 programming
• Lutron HomeWorks or RA3
• Josh.ai
• Ubiquiti networking
• Ketra lighting
• Motorized shades
• Surveillance systems
• Home theaters
• Multi-room audio
• Distributed video
• Network troubleshooting
• Rack fabrication
• System commissioning
  

Schedule

This is a full-time, in-person position.

Most work will take place at client homes and job sites throughout Maryland, Washington, DC, and Northern Virginia.

Compensation

Compensation will depend on experience and technical ability.

We are looking for someone who can contribute immediately as a lead technician and programmer, and compensation will reflect the candidate's level of AV knowledge, programming experience, troubleshooting ability, and ability to independently manage installations.

District-AV is a growing residential technology company based in the DC, Maryland, and Northern Virginia area.

We help homeowners, builders, designers, and architects with smart home systems, networking, Wi-Fi, TVs, speakers, lighting control, shades, cameras, and other low-voltage technology. Our goal is to make home technology simple, clean, reliable, and easy to use.

We are a small team, which means everyone has an important role and no one is stuck doing just one thing. Some days are spent organizing materials and projects, some days are spent helping the install team, and other days are spent coordinating schedules, orders, and client follow-up.

We care about doing good work, staying organized, communicating clearly, and doing what we say we are going to do. We are looking for someone reliable, sharp, hands-on, and willing to learn. As we grow, there is room for the right person to take on more responsibility and grow with the company.