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Receptionist - State Farm Agent Team Member

Tonya Springer - State Farm Agent

Wausau, WI 54401 • $40,000 to $50,000 / yr • 9/9/2026

Job Description

Job Description
Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency on 1/1/2026 and we’ve already built a strong team of five who are excited about growing together. Before becoming an agent, I worked as a State Farm team member and also gained experience in retirement services and leadership which shaped my passion for helping people plan ahead, protect what matters, and feel confident about their future.

I have a degree in Education and I’m also a proud parent of eight, so supporting families and building a positive, encouraging environment comes naturally. Giving back is important to our agency as well, and we love staying connected to the community by supporting local schools.

For our team, we offer a 401(k) with a 3% match, a $250 monthly health stipend, a life policy, team-goal bonuses, office snacks, and Casual Fridays. We also keep work-life balance front and center with an early Friday close at 1PM from Memorial Day through Labor Day.

Our office culture is team-first, positive, and competitive in the best way we work hard, support each other, and celebrate progress together. If you’re looking for a place where you can stay motivated, be part of a strong team, and grow your career, we’d love to meet you.

ROLE DESCRIPTION:
Tonya Springer - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS:
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.