The Intensive Family Intervention (IFI) Team Lead will be primarily responsible for supervising the Intensive Family Intervention staff/team and successfully managing program services. This individual is also responsible for providing direct services to clients in accordance with the Department of Mental Health and Addictive Disease (MHDDAD) guidelines while maintaining public awareness of program services.
Team Lead Responsibilities
- Provide direct supervision and oversight of all assigned team members to ensure clients receive services at theauthorized frequency, in full compliance with program, payer, and regulatory requirements.
- Assign and managecaseloads for all staff, ensuring clarity, balance, and accountability. Provideconsistent oversight, guidance, and supportfor newly assigned staff during theinitial introduction and rapport-building period of at least two (2) weeksfollowing assignment.
- Monitor service delivery and proactivelyidentify and address barriers to engagement, including staffing shortages, scheduling challenges, family availability, and service access issues.
- Ensure complete documentation compliance, including timely and accuratecontact notes, progress notes, crisis documentation, weekly supervision documentation, andany other required reports or documentationas mandated by program standards and regulatory requirements.
- Providecoverage in the event of staffing deficienciesto maintain continuity of care, includingface-to-face therapeutic servicesas required.
- Facilitateweekly caseload review meetingsto assess client progress, service utilization, engagement concerns, and corrective action plans.
- Conductindividual and group staff supervisionsto provide guidance, coaching, performance feedback, and professional support.
- Provideclinical guidance and ongoing trainingto all team members to strengthen service quality, ethical practice, skill development, and adherence to treatment plans.
- Maintaindirect client contactat a minimum oftwo (2) contacts per month, with eligibility forincentive payfor client contacts exceeding the assigned caseload census.
- Serve as thefirst point of contact for all crisis-related incidents, providing immediate guidance to ensureclient safety, appropriatecrisis intervention, and compliance withstate-mandated reporting requirements.
- Collaborate consistently withinternal service providers, external partners, andreferral sourcesto support coordinated care and positive client outcomes.
- Serve as a point of accountability forteam performance, service delivery outcomes, and adherence to organizational policies, standards, and expectations.
Qualifications:
- Master’s level degree in Social Work, Psychology, or related field of study from an accredited college and/or university
- Active professional licensure (in good standing and in the state of Georgia), such as LCSW or LPC
- At least two (2) years of post-master’s degree experience in a clinical practice role
- At least one (1) year of experience supervising others and a team, strongly preferred
- Bilingual skills advantageous
- Experience in substance abuse treatment or CADC (Certified Alcohol and Drug Counselor) certification is a plus
- Demonstrated ability to perform excellent clinical, therapeutic and crisis intervention skills
- Excellent verbal and written communication skills
- Demonstrated knowledge of state systems and guidelines regarding provision of services to client populations in accordance with MHDDAD/MRO and DCH services standards
- Computer and typing skills sufficient to perform essential job functions
- Active motor vehicle license and a reliable transportation with adequate insurance coverage
- Pass a criminal history screen, including state and local child protection agency registries
- Subscription to and integration of the agency Mission Statement and Diversity, Equity, and Inclusion Commitment.
Additional Information
- Job Type: Full-time, 1099
- Job Location Type: Hybrid - Applicants either must reside in or have reliable transportation to provide in-person services within Fulton and Gwinnett County, GA.Travel to client homes and community locations as required, with willingness to commute up to 1 hour for client sessions.
- Schedule Requirements:Must be flexible to work after-school hours and weekends in order to accommodate the needs of the clients served. With availability to provide services duringmorning, afternoon, and/or evening hours. Be flexible to meet the scheduling needs of the parent/guardian.
- Pay Rate: $53,080 - 100,000 per year
