Engagement Specialist – Community Crisis Response
Part-Time | ***1 opening!!!***
Schedule: 3rd shift (11pm-7am)
Location: Decatur, Illinois
Salary:
- Recovery Support Specialist:$18.00/hour
- Certified Recovery Support Specialist (CRSS):$23.00/hour
- Salary based on education, experience, and certification
Make a Real DifferenceEvery Day.
Looking for a career where your work truly matters? Heritage Behavioral Health Center is hiring dedicated and compassionate professionals to join our Community Crisis Response team!
About Heritage Behavioral Health Center
Heritage is a mission-driven Certified Community Behavioral Health Clinic (CCBHC) serving a multicounty region in Central Illinois. We are committed to improving mental health, substance use, and overall wellness in our community. Every staff memberregardless of rolehas a meaningful impact on the lives of the individuals we serve.
Why You’ll Love Working Here
- Every other Friday off – a paid wellness day
- Collaborative, mission-focused work environment
- Clear pathway to certification (CRSS) with significant pay increase within 12 months
- A culture that values and supports staff wellbeing
- Opportunities for professional growth and advancement
At Heritage, our staff are our greatest assetand we treat them as such.
Your Role: Engagement Specialist, Community Crisis Response
Engagement Specialists provide recovery support services to individuals experiencing depression, anxiety, substance use, or other distressing symptoms. You will offer peer support, advocacy, and linkage to services through in-person, virtual, and telephone-based support.
This team responds to individuals in need anywhere, anytimeensuring no one faces a crisis alone.
Core Responsibilities
- Provide peer support via face-to-face, telephone, and virtual sessions
- Serve as a role model, mentor, and advocate
- Support individuals in navigating mental health, substance use, and community resources
- Participate in team-based response to individuals experiencing crisis
- Provide assertive outreach and engagement
- Deliver case management services to assist individuals in accessing ongoing treatment
- Maintain productive relationships with referral partners and community providers
- Collaborate with a multidisciplinary team including case managers, crisis staff, counselors, psychiatric providers, and leaders
Knowledge, Skills, and Abilities
- Ability to engage individuals in behavioral health treatment
- Flexibilityeach day will look different
- Knowledge of psychiatric, substance use, medical, and community resources
- Strong oral and written communication
- Excellent teamwork and customer service skills
- Ability to navigate electronic health records
- Proficiency in Microsoft Word and Excel
- Commitment to personal and professional growth
Education & Experience Requirements
- High school diploma or equivalent required
- Must self-identify as having lived experience with a mental health and/or substance use condition
- Required to obtain Certified Recovery Support Specialist (CRSS) certification wi
