Job Description
Member AdvisorEvery member has a story. Join a team that's dedicated to helping people write their next chapter.TRUE Community Credit Union is looking forpart-time Member Advisors to join our Jackson Area Hiring Poolteam.This opportunity is ideal for individuals who enjoy variety, building relationships, and making a positive impact on members' financial well-being.As a Member Advisor, you'll play a key role in creating positive member experiences while supporting multiple branch locations throughout the Jackson area. You'll have the opportunity to build relationships, develop your skills, and help members achieve their financial goals while gaining exposure to a variety of teams and branch environments.Pool A Branch LocationsBrooklynClintonGrass LakeVandercookPool B Branch LocationsDowntown JacksonMasonParmaParnallSpring ArborPay & Benefits$17.00 - $18.50 per hourIn addition to competitive pay, part-time team members are eligible for Paid Time Off, 12 Paid Holidays, 401(k), Pension, Tuition Reimbursement, Gym Reimbursement,Employee Assistance Program (EAP)ScheduleBetween 26-29 hours per week, including:Monday through Friday shifts beginning as early as 7:45 a.m. and ending around 5:15 p.m.Support Saturday operations as neededTravel between Jackson-area branch locations as needed.What You'll DoDeliver exceptional customer service to membersProcess transactions accurately and efficientlyOpen and maintain deposit accountsAssist members with consumer loan applicationsRecommend products and services that support members' financial goalsEducate members about fraud prevention and account securityBuild lasting relationships while navigating multiple systems and processesRequirementsHigh school diploma or GED requiredMinimum of 6 months of customer service experience requiredStrong communication and relationship-building skillsAbility to multitask in a fast-paced environmentComfortable using technology and learning new systemsReliable transportation and willingness to travel between branch locations as neededHiring Pool InformationBranch assignments may vary from week to week based on staffing and business needs. Permanent placements will be determined based on business need, performance, readiness, and geographic considerations.Mileage reimbursement is available in accordance with TRUE's mileage reimbursement policy.Interested?If you're passionate about helping people, building relationships, and making a difference in your community, we'd love to hear from you. Apply today and start building your career with TRUE Community Credit Union.Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.
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