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Wag N' Wash 3039

Mansfield, TX 76063 • 9/7/2026

Job Description

Job Description
Benefits:
  • Employee discounts
  • 401(k)
  • 401(k) matching
  • Opportunity for advancement
  • Paid time off


Do you believe pets are more than animalsthey’re family? Are you a dependable leader who can support a team, keep operations running smoothly, and step in wherever needed?

As a Store Shift Supervisor at Wag N Wash, you’ll help lead the team during your shift, ensuring a great experience for every neighbor and their pets. You’ll balance customer service, team support, and daily operations to keep the store running efficiently.

What You’ll Do
  • Lead team members by example, delivering excellent customer service
  • Support daily operations and help ensure a smooth, efficient shift
  • Assign tasks and help team members manage priorities and time
  • Assist customers with product selection and provide recommendations
  • Process transactions, support the register, and handle returns or issues
  • Place and manage special orders and online order fulfillment
  • Reconcile cash drawers and complete end-of-day procedures
  • Maintain a clean, safe, and organized store environment
  • Step in to support the team wherever needed during busy periods
You May Be a Great Fit If You
  • Are a reliable, hands-on leader who leads by example
  • Have strong customer service and communication skills
  • Are organized and able to manage multiple tasks at once
  • Thrive in a fast-paced, team-oriented environment
  • Enjoy working with pets and people
Requirements and Responsibilities
  • 2+ years of retail experience
  • Strong customer service and sales skills
  • Basic proficiency with Microsoft Office or similar tools
  • Ability to stand, bend, stoop, twist, and move for extended periods of time
  • Ability to lift up to 65 lbs
  • Ability to climb ladders and perform physical store tasks
  • Reliable transportation and ability to work flexible schedules (evenings, weekends, holidays)
  • Must be 18+ years old and able to meet hiring requirements set by the local franchise owner