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Assistant Customer Service Manager

Ric's Food Center

Rockford, MI 49341-7654 • $15.00 to $17.00 / hr • 9/7/2026

Job Description

Job Description
Are you looking for a flexible, full-time position with alternating weekends? We are looking for an Assistant Customer Service Manager to join our team.

Requirements:
  • Proficiency in Microsoft Office and customer service software.
  • Outstanding written and verbal communication skills.
  • Good understanding of management practices and techniques.
  • Must be fully available from 630 am until 1030pm.
Qualifications:
  • Must have at least two years of experience in a retail setting.
  • Must have 1-year of management experience.

Benefits include:
  • Medical, dental, and vision insurance.
  • Competitive 401K match.
  • Friendly customer base.
  • Team atmosphere.
  • Career advancement opportunities.

Duties Include:
  • Daily operation of a retail grocery cashier office.
  • Customer service specialist to ensure the highest customer satisfaction.
  • Develop department schedules to operate at maximum efficiency while maintaining payroll budgets.
  • Employee engagement to ensure proper store procedures are being followed.