Spare Parts Sales Assistant

We’re looking for an enthusiastic, highly motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!

$40,000+

• Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
• Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
• Regularly meet with sales lead to receive the newest service and product knowledge
• Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
• Keep track of customer accounts and make updates with new account information as necessary

• Manage Inventory and Price Lists within QuickBooks Desktop

• Generate Proposals, Order Confirmations, and Invoices within QuickBooks Desktop

• Create Purchase Orders and Track Delivery within QuickBooks Desktop

• Work Together with the Sales Manager to Promote Sales/Customer Service

• High school graduate, G.E.D. recipient, or equivalent
• Strong knowledge of customer interface and interaction
• Display strong communication skills, active listening skills, and personal skills

• Spare Parts Drawings/Schematics Experience Preferred

• QuickBooks Desktop Experience Preferred; however, not required

• Bilingual/Spanish Speaking is a plus

• Must be able to lift up to 35 lbs.

• Must have reliable transportation

GD Process Design is a premium supplier of sanitary processing and packaging solutions for various industries. Our various departments offer support from spare parts and service, refurbished equipment, process consultation, and turnkey processing lines. Our company highly values our small business (Non-Corporate) feel and is looking to add like-minded individuals to our team.

Benefits Include:

• Health Insurance
• Vision Insurance
• Retirement Benefits
• Paid Time Off
• Flexible Work Schedule
• Free Vacation Days for most calendar holidays