Bilingual HR Generalist

Catayu Group is a growing, multi-location organization committed to serving our communities and creating a workplace where employees feel respected, supported, and valued.

Tapatia Supermarket is part of the Catayu Group family of businesses, serving diverse communities throughout Florida. Our employees come from different cultures, backgrounds, and experiences, and we believe our people are at the heart of our success.

As we continue to grow, we are committed to building a culture of respect, teamwork, accountability, communication, and opportunity across all our locations.

POSITION SUMMARY

The Bilingual HR Generalist – People & Culture serves as a trusted HR partner to employees, managers, and operational leadership across Catayu Group and Tapatia Supermarket locations.

This is a hands-on, people-focused role. The HR Generalist will regularly visit locations, build relationships with employees and managers, support workplace culture, and help create a positive and consistent employee experience.

ESSENTIAL DUTIES & RESPONSIBILITIES

People, Culture & Employee Relations

• Build strong and trusting relationships with employees, supervisors, and managers.
• Maintain a visible and approachable HR presence across assigned locations.
• Promote a culture of respect, teamwork, accountability, and open communication.
• Conduct fair and timely investigations of workplace concerns.
• Coach managers on employee relations, communication, conflict resolution, and disciplinary matters.
• Support employee engagement, recognition, retention, and morale.

Talent Acquisition & Employee Development

• Partner with managers to identify staffing needs and coordinate recruitment.
• Support hiring and onboarding for exempt and non-exempt positions.
• Help ensure new employees understand company expectations, policies, and culture.
• Identify opportunities to develop and promote employees from within the organization.
• Support performance evaluations, coaching, performance improvement plans, and employee development.

Training & Leadership Support

• Identify training needs through employee feedback, manager discussions, and workplace observations.
• Coordinate employee and management training programs.
• Coach supervisors and managers on effective leadership and managing diverse teams.
• Support leadership development and career-growth opportunities.

HR Operations & Compliance

• Ensure compliance with applicable federal, state, and local employment laws, including FLSA, FMLA, ADA, Title VII, EEOC, OSHA, I-9, and E-Verify requirements.
• Maintain HR policies, procedures, documentation, and employee records.
• Assist leadership with workforce planning and organizational changes.
• Participate in HR projects related to culture, employee engagement, process improvement, and company growth.

QUALIFICATIONS

Education:
Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field preferred.

Experience:
4–7 years of progressive Human Resources experience. Multi-location experience is strongly preferred.

Experience in retail, supermarkets/grocery, hospitality, distribution, manufacturing, healthcare, or another high-volume employee environment is highly desirable.

KNOWLEDGE, SKILLS & ABILITIES

• Bilingual in English and Spanish.
• Strong interpersonal and communication skills.
• Ability to connect with employees from diverse cultural and professional backgrounds.
• Ability to coach and influence managers.

Catayu Group is a growing, multi-location organization committed to serving our communities and creating a workplace where employees feel respected, supported, and valued.
Tapatia Supermarket is part of the Catayu Group family of businesses, serving diverse communities throughout Florida. Our employees come from different cultures, backgrounds, and experiences, and we believe our people are at the heart of our success.
As we continue to grow, we are committed to building a culture of respect, teamwork, accountability, communication, and opportunity across all our locations.