Home Improvement Sales Manager

JOB TITLE

Sales Manager

JOB SUMMARY

RollShield LLC is seeking an experienced Home Improvement Sales Manager to lead, coach, recruit and develop a high-performance team of commissioned in-home sales professionals.

We are looking for a hands-on sales leadernot someone whose primary management tool is a Monday meeting. The right manager will understand in-home selling, sales numbers, accountability, recruiting, ride-alongs and how to help capable salespeople close more business.

This position requires a manager who can hold experienced salespeople accountable without micromanaging them, identify performance problems using measurable data and provide practical coaching that produces results.

RESPONSIBILITIES

• Recruit, interview, onboard and retain high-quality commissioned sales representatives.
• Train and coach salespeople on discovery, product presentation, value building, objection handling, closing and follow-up.
• Conduct regular ride-alongs and provide specific post-appointment coaching.
• Review sales results and key performance indicators, including issued leads, demo rates, closing ratios, average contract amounts, cancellations, financing and unsold opportunities.
• Develop individual performance-improvement plans for underperforming sales representatives.
• Help successful representatives improve their closing ratios and overall production.
• Conduct role-playing, call reviews, individual coaching sessions and productive sales meetings.
• Keep meetings concise, focused and measurable so salespeople remain available to run leads.
• Build consistent follow-up and rehash procedures for unsold opportunities.
• Protect every company-generated lead and prevent “bad leads” from becoming an excuse for poor performance.
• Maintain CRM accountability and accurate sales reporting.
• Coordinate product and sales training with manufacturers, vendors and other resources.
• Work with ownership and marketing to evaluate lead quality and sales performance by source.
• Promote a professional culture of accountability, continuous training and measurable improvement.

QUALIFICATIONS

The strongest candidates will have:

• Successful experience managing an in-home or high-ticket home-improvement sales team.
• A proven personal record of high-level sales production before moving into management.
• Experience recruiting, onboarding, training and retaining commissioned salespeople.
• A record of improving individual and team closing ratios.
• Experience conducting ride-alongs, role-playing, call reviews and one-on-one coaching.
• Strong knowledge of sales KPIs and performance reporting.
• Experience managing company-generated leads.
• The ability to lead experienced sales personalities without micromanaging them or avoiding accountability.
• Experience conducting concise sales meetings that produce measurable improvement.
• Strong communication, leadership, organizational and problem-solving skills.
• Experience with hurricane protection, windows and doors, roofing, HVAC, solar, remodeling or another high-ticket home-improvement product is preferred.

OUR SALES ENVIRONMENT

• Warm, local, company-generated leads.
• No cold calling or door knocking for our in-home sales representatives.
• Multiple home-improvement product lines.
• Established manufacturing, installation, service and administrative support.
• A recognized Tampa Bay company with an extensive operating history.
• An opportunity to improve the performance and productive capacity of an established sales organization.

Our product lines include hurricane shutters, impact windows and doors, Crimsafe security screens, retractable hurricane, solar and insect screens, sunrooms, screen rooms, pergolas, patio products and commercial glazing.

For more than 20 years, RollShield’s sales team consistently maintained an annual closing ratio above 70%, while one top sales professional consistently closed as high as 84% year after year.

Historical performance is not a guarantee of future results.

WHAT THIS POSITION IS NOT

This is not a position for:

• A manager who relies primarily on lengthy sales meetings.
• A motivational speaker who cannot manage sales numbers.
• A successful salesperson who cannot coach different personalities.
• A desk manager who rarely observes sales presentations.
• A manager who responds to every performance problem by asking for more leads.
• Someone who changes the sales process every week based on the latest book, podcast or seminar.

Please be prepared to discuss your personal sales production, team sales volume, closing ratios, average contract amounts, lead volume, turnover, recruiting results and how your accomplishments were measured.

RollShield LLC is one of the industry’s largest and most diversified manufacturers of home-improvement products. Through five specialized divisions, we manufacture, sell, and install a wide range of products for residential and commercial customers. We are a growing company committed to delivering exceptional products, workmanship, and customer experiences. Our employees are essential to our success, and we strive to provide opportunities for talented people to grow with us.