Service Technician

JOB TITLE:Service Technician

DEPARTMENT:Service

REPORTS TO:Service Manager or General Manager

The Service Technician is responsible for carrying out service operations for the marina.The Service Technician’s primary responsibility is the customer, and the maintenance and service of their vessel.The Service Technician projects a professional company image through all types of interaction.As this is a fast-paced environment, must be able to work under pressure.

1. Troubleshoot,diagnose,andrepairallmechanicalandelectricalproblemsonrespectiveboat,motors,andtrailers.
2. Assistcustomersbyansweringspecifictechnicalquestionstohelpthecustomerunderstandtheoperationoftheunitand the work to be done or work already completed.
3. Maintainsawarenessofsafety issuesandreportsthemimmediatelyto supervisor
4. All otherdutiesas assignedbymanagement

1. MarineServiceTechnician Diplomaorcertification required
2. Knowledgeorrelated experiencein themarineserviceindustry
3. Excellentcustomerserviceskills –known assomeonewhogoesaboveand beyond

1. Mustbeabletoindependently lift,carry,push,andpullupto fifty(50)pounds
2. Mustbeabletoswimorbewilling towearapersonal flotationdevicein instances of emergency
3. Mustbeabletowalkoutsideinavarietyofweather conditions(rain, wind,heat)
4. Must have flexible schedule to include working weekends and holidays during busy season.

STATEMENT OF PURPOSE

This document provides descriptive information about the above Suntex Marinas position. Work performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual’s ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Suntex Marinas reserves the right to make changes to this document as deemed necessary without providing advance written notice.

Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Suntex Marinas is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.