Lead the Operations Behind Extraordinary Retail Experiences! ActionLink is seeking an experienced Operations Manager to drive the successful execution of high-impact retail merchandising programs for some of the world's leading brands. Collaborating closely with clients and cross-functional teams, you'll lead operational strategy, strengthen key partnerships, and deliver exceptional results through innovative retail displays and merchandising solutions.
Schedule and What We Offer- Full-Time; 40 hours per week - Monday through Friday: 8:30am-5:00pm
- $55,000 annual salary
- Diverse mixture of remote work and travel
- Medical, dental, vision, life, and prescription insurance plans
- Laptop plus monthly internet/phone stipend
- W2 employment with biweekly pay schedule & direct deposit
- Paid vacation & sick time
- Paid holidays
- 401(k) option with employer match
Key Responsibilities- Lead contact and decision-making authority for the execution of client project objectives
- Support the achievement of key performance indicators for given projects by setting and managing all timelines with the client
- Meet and interface directly with client reps to develop project timelines and ensure an executable process is in place to meet deadlines
- Make strategic and corresponding tactical changes required to achieve program timelines
- Communicate program goals and provide strategic communication and project oversight for all details within ActionLink management systems
- Structure and execute project-specific quality assurance analysis
- Assist with fulfillment orders and administration when needed
- Report program performance results and initiate continuous improvements
- Adhere to the guidelines of ActionLink's Travel and Expense Policies
Qualifications- Business account management or related operations experience with direct client interaction required
- Ability to build and foster business relationships at multiple levels
- Skilled at collaborating and problem solving with demonstrated critical thinking skills
- Proven time management and organizational skills
- Exceptional verbal and written communication skills
- Strong proficiency with Microsoft Excel
Physical Requirements- Access to quiet work space with reliable high-speed internet connectivity and smartphone
- Valid driver’s license and ability to rent a car under ActionLink’s corporate insurance standards
- Travel locally by vehicle and/or nationally by plane as needed or requested
We are an equal employment opportunity employer
