Thehotelhousekeepingsupervisorisresponsibleforoverseeingandtraininghousekeepingstaff,ensuringthathotel
rooms and facilities are kept in a clean and orderly condition in line with hotel policies and guest satisfaction.
Key responsibilities include:
- Supervisingandtraininghousekeepingstafftomaintainhighstandardsofworkandguestsatisfaction.
- Managinghousekeepingsuppliesandequipment,ensuringallnecessarymaterialsareavailableandproperlystored.
- Coordinatingspecialprojectssuchasdeepcleaning,vermincontrol,androominventories.
- Conductingtrainingsessionsforhousekeepingcolleaguesasrequired.
- Performingroominspectionstoensurecompliancewith5-starresortstandards.
- Maintainingaccuraterecordsonstaffperformance,guestsatisfactionlevels,andotherhotelstandards.
- Ensuringcompliancewithlocalregulationsconcerninghealth,safety,orothercompliancerequirements.
- Attendingallpropertytrainingsandmeetingsasrequired.
- Other duties as needed
- Variable days and hours based on occupancy. Must be available for weekends.
RequiredSkills
- Supervisoryandteammanagement
- Attentiontodetailandorganizationalskills
- Timemanagementandschedulingabilities
- Clearcommunicationandinterpersonalskills
- Knowledgeofcleaningprocedures,sanitationstandards,andsafetyprotocols
- Problem-solvingandadaptability
Qualifications
- HighschooldiplomaorGEDisrequired.
- Experienceasahousekeeperwithsupervisoryexperiencepreferred.
- Flexibility on days and hours of the week and weekends.
