Healthcare Claims Resolution Coordinator
Location: Amarillo, TX
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Compensation: $18/hour + incentive pay eligibility after training
A day in this role
Start your morning reviewing a queue of accounts that need attention. You’ll call medical, dental, and longterm care providers to clear up claim discrepancies, document what you learn in our internal systems, and capture precise notes. Throughout the day, you’ll switch between emails and phone conversations, track progress on your accounts, and keep an eye on daily and weekly goalssupported by a collaborative team that’s rooting for your success.
What you’ll handle
- Contact healthcare, dental, and longterm care providers to resolve insurance claim discrepancies
- Communicate clearly and professionally via phone and email
- Research account details and update information in internal tools
- Maintain thorough notes and monitor account status through completion
- Contribute in a fastpaced, teamoriented environment while meeting daily/weekly targets
What you bring
- Strong verbal and written communication
- Proficiency with Microsoft Word, Excel, and Outlook
- Organization skills and the ability to manage multiple tasks
- Positive, curious mindset with a willingness to learn
- Dependability and interest in longterm employment
Preferred experience
- Call center or office-based customer service
- Exposure to healthcare, insurance, or billing workflows
Why you’ll love it here
- Consistent weekday schedule
- Stable, fulltime position with training and growth opportunities
- Supportive team environment
- Option to transition to remote work after training
- Incentive pay available after training
- Weekly paychecks
