Project Chesapeake provides quality addiction treatment, behavioral health therapy, and treatment for individuals with a dual diagnosis. We are seeking a highly motivated, organized, & reliable full-time Front Desk Receptionist to join our team!
Our mission is to provide an opportunity for individuals to learn how to live a positive, sober lifestyle while empowering them to make changes that will lead to successful, independent living.
Job Responsibilities include:
Welcome visitors / clients by greeting them, in person or on the telephone in a professional & timely manner.
Answer incoming phone calls from clients, referral sources, etc. in a professional manner.
Calling clients to schedule appointments, confirm appointments, etc.
Coordinate scheduling for assessments & follow up appointments using EMR system, Microsoft Outlook, & Microsoft Teams.
Create new client charts & obtain all necessary information to schedule appointments.
Verify initial insurance authorization for Medicaid & obtain all necessary private insurance information to work with our billing team to verify private insurance.
Collect & log any client payments for private insurance.
Assist with specimen collection as needed.
Communicate with other team members in a respectful & timely manner to ensure great client care.
Qualifications include:
Prior experience with administrative duties
Computer literate
Prior experience working in EMR (Electronic Medical Records) systems
Excellent documentation & communication skills
Possess sound judgement, professionalism, & compassion for client care
