Service Manager

An outstanding, full-time opening has become available in the Buffalo, NY area for an individual with 4+ years’ experience as a Service Manager with a background in a commercial heavy – duty truck dealership and service center. This position would earn a generous base salary and a loaded benefits package including medical benefits, a 401K w/ matching, Short/Long Term Disability, Life insurance, PTO and other outstanding perks.

All candidates MUST have the following experiences to qualify for consideration

• ValidNYSCDLClassB and NYSInspectorLicense (Light, Medium, and Heavy Duty) is REQUIRED
• Relevant technical education and/or experience in diesel, truck, or heavy-duty vehicle service and repair is REQUIRED
• Ability to complete and maintain required OEM and EliteDealercertifications and training is REQUIRED
• Lead and manage all aspects of service department operations, technician productivity, and workflow is PREFERRED
• Provide exceptional customer service through repair coordination, communication, and issue resolution is PREFERRED
• Ensure compliance with OEM, warranty, safety, and dealership standards while maintaining repair quality and operational efficiency is PREFERRED

Etech Hi, Inc. is an equal opportunity employer/staffing firm and we are committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees and candidates because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.

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