Manager, Business Development-BioAnalytical & Biologics Services

Location: West Coast Based

Frontage Laboratories Inc. is an award winning, full-service, CRO/Contract Research Organization operating over 25 state-of-the-art laboratories across the US, Canada and China. Our core competencies include drug metabolism, pharmacokinetics/ pharmacodynamics (PK/PD), safety and toxicology, bioanalytical services, chemistry and manufacturing controls for drug development, and core laboratory services for clinical trials.

Job Duties:

• Manage existing and new client for bioanalytical and biologics business.
• Assesses client satisfaction and recommends opportunities for improvement to ensure the overall success of the account.
• Serve as client point of escalation on key accounts.
• Identify and develop bioanalytical business in assigned territories with new and existing accounts.
• Work closely with the proposal development and marketing teams.
• Fosters a customer-centered culture focused on the delivery of quality service to clients through synergized team efforts.
• Participates in sponsor’s visit activities, maintaining a strong relationship with our clients and external vendors.
• Contributes to the Company’s business development events/activities by providing strategic consultancy to marketing and Business Development colleagues.

Requirements:

Strong commercial acumen with skills to identify and develop sales leads, professionally present capabilities, manage the sales process through close and handle all aspects of contract negotiations

• Advanced leadership skills and business acumen with a comprehensive understanding of the organization and functional areas.
• Strong customer relationship management skills
• Solid competitive and business intelligence with ability to convert strategies into profitability & business growth
• Demonstrated strategic planning skills
• Basic negotiation skills
• Strong organizational agility and drive for results
• Analytical skills as well as excellence in oral and written communications

* Experienced User of SFDC as CRM

• Ability to travel as needed, sometimes on short notice
• Ability to handle multiple issues on multiple projects simultaneously
• Strong attention to detail, prioritization and time management proficiencies
• Strong organizational agility and drive for results
• Bachelor’s degree required; 2-3 years of experience in a CRO, Pharmaceutical or lab sales industry experience