Junior Network Engineer

AboutCalsoftSystems

CalsoftSystemsisagoldpartnerofMicrosoftCorpandacertifiedserviceproviderforMicrosoftproductsandservicessuchasDynamics365ERPsbasedinLosAngeles,NewYork,Chicago,Texas,Atlanta,Japan,China,Malaysia,UKandMexico.CalsofthasbeenhonoredtoworkinpartnershipwithMicrosoftforover25years,combiningtheirworld-classsolutionswithourexpertisetotransformourcustomer’sbusinesses.CalsofthasbeentheawardwinnerforMicrosoftUSPartneroftheYearthreetimes,selectedamong10,000partnersintheUnitedStates.Calsoft’sfocusistosolvebusinessproblemsusingworld-leadingtechnology.Withover1500projectsanda95%+Customerretentionrate,CalsofthasperfectedourapproachforimplementingandenhancingMicrosoftproducts,CargowiseOne,CloudandNetworkInfrastructure,andcustomdevelopmentsoftware.

CalsoftSystemisacertifiedB-corporation,apublicbenefitcorporationdedicatedtousingbusinessasaforceforgoodandimpactingtheentiresocietyandenvironmentforgood.Also,CalsoftSystemisa100%ESOP(EmployeeStockOwnershipPlan)company,givinganemployeebenefitplanwithworkers'ownershipinterestinthecompanyintheformofsharesofstock.

Corporatewebsite:www.calsoft.com

JobDescriptionSummary

Thispositionisprimarilyresponsibleforprovidingimplementation,supportandmaintenanceofthetechnologycomponentsthatcompriseourclient'snetworkandinfrastructureenvironments.

II.JobResponsibilitiesandDuties

1. ProvideproductandtechnicalsupportforallversionsofMicrosoft’scorebusinessapplications(i.e.Windows,Office),aswellasvirtualizationenvironmentsbuiltonCitrix,Microsoft,andVMware.
2. Projectimplementation,andsupportservicesforMicrosoftServertechnologies(i.e.WindowsSever,SQLServer,SharePoint,Exchange,ActiveDirectory,etc.).
3. NetworkmonitoringandissueresolutionforWANandLANconnectivity,routers,firewalls,andothersecurityproducts.
4. Performtasksdetailedinsupportticketsassigned,anddocumentactionstakentoresolveissues,clientcontactinformation,networkdiagrams,expenses,etc.inanefficient,professionalandtimelymanner.
5. Interfacewithclientsandvendorstoimplementprojectsandresolvetechnicalissuestoclientsatisfaction.

III.Knowledge,SkillsandAbilities

MinimumQualifications

1. FluencyinJapaneselanguagereading,writingandconversation
2. GoodknowledgeofWindowsServerandDesktopOperatingSystems.
3. Abilitytoworkremotelywithlimitedsupervision.
4. Mustbeabletorelaytechnicalinformationtoclientswithvaryingskilllevelsinamannerinwhichtheycanunderstand.

DesirableQualifications

1. Experiencewithnetworkinghardware,suchasmanagedswitches,routers,andfirewalls.
2. Currenttechnicalcertifications,suchasMCSE,CCNA,orCCA.
3. HandsontechnicalexperienceandknowledgeofLAN/WANoperationsandprotocols.
4. Abilitytomulti-taskandadapttochangesquickly.
5. Akeenabilitytolearnquicklyandfindresolutionstotechnicalissues.
6. Analyticalthinkerwithstrongattentiontodetail.

IV.Others

1. FrequenttraveltoclientsitewithinChicagoarearequiredwithoccasionalovernightorextendedstaysdependingonprojectrequirements.
2. MaintainvalidDriver’sLicense,adequateautomobileinsuranceandpersonalusevehicleinreliableworkingorder.

AtCalsoftSystems,webelieveourpeopleareourgreatestasset.AsacertifiedBCorporation,we’recommittednotonlytobusinesssuccessbutalsotocreatingapositiveimpactforouremployees,clients,andcommunities.Ourbenefitspackageisdesignedtosupportyourhealth,financialsecurity,careergrowth,andoverallwellbeing.

Health&Wellness

• Comprehensivecoverageformedical,dental,andvisionneeds,withmultipleplanoptionstofityourlifestyle.
• FlexibleSpendingAccounts(FSAs)andHealthSavingsAccounts(HSAs)availablefortax-advantagedsavings.
• LifeandDisabilityInsurance(short-andlong-term)providedtohelpprotectyouandyourfamily.
• EmployeeAssistanceProgram(EAP)andaccesstowellnessresourcestosupportyourmental,emotional,andphysicalhealth.

TimeOff&Work-LifeBalance

• Vacation&SickTime–16combineddaysannually,plus9additionalpaidcompanyholidays.
• VolunteerTimeOff(VTO)–8hoursofpaidtimetogivebacktocausesyoucareabout.
• Participationincompany-widevolunteeropportunities,reflectingourvaluesofserviceandimpact.

Financial&RetirementBenefits

• 401(k)withEmployerMatch–Calsoftmatches100%ofthefirst3%youcontributeand50%ofthenext2%,foratotalpotential4%companymatch
• EmployeeStockOwnershipPlan(ESOP)–buildlong-termwealthasashareholderinthecompany
• Pre-taxcommuterbenefitsandothervoluntaryinsuranceoptionsavailable.

Growth&Development

• Trainingprogramsandlearningopportunitiestostrengthenyourskills.
• Certificationincentives–weprovidereimbursementforjob-relatedtrainingandofferbonusesforachievingMicrosoftcertifications.
• Careerdevelopmentsupporttohelpyoulearn,grow,andtakeonnewchallenges.

OurCommitment

AsaBCorporation,weholdourselvesaccountabletohighstandardsofsocialandenvironmentalperformance,transparency,andaccountability.ByjoiningCalsoft,you’llbepartofamission-driventeamwhereyourworkmakesadifferenceandwhereyourwellbeingisapriority.

SalaryRange$50,000-$75,000

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