Level 2 Field Support Engineer

Job Description:-

Job Title:Level 2 Field Support Engineer

Location:Chicago, IL 60606

Type:Contract

We are looking for an experienced Level 2 Field Support Engineer to provide hands-on deskside and onsite IT support.

Key Skills:
•Level 2 Desktop/Deskside Support
• Windows & macOS Support
• Dell & HP Hardware Troubleshooting
• PC Hardware & Software Support
• Tech Refresh & Device Deployment
• iPhone/iPad Support
• ServiceNow or ITSM Tools
• AV & Conference Room Support
• Video Conferencing / Polycom
• Crestron / AMX (Preferred)
• Strong Customer Service & Troubleshooting Skills

Experience:2+ years in Desktop, Deskside, Field, or IT Support.