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Host - Greeter - Part-Time - Full-Time

Eden Resort & Suites

Lancaster, PA • $14.00 / hr • 9/4/2026

Customer Service , General , Part Time , Retail

Job Description

Job Description

At Eden Resort & Suites, we invite you to be the welcoming face that sets the tone for unforgettable guest experiences. As a Host/Greeter, your role is vital in creating a warm and inviting atmosphere, ensuring each guest feels not only welcomed but genuinely valued. You'll be integral to our commitment to excellence, as your positive interactions contribute to the vibrant hospitality environment we've cultivated over 50+ years.

We prioritize your growth and well-being, offering employee discounts, assistance programs, and opportunities for career advancement. Our dedication to work-life balance means you'll have the support to thrive both personally and professionally. If you're enthusiastic about hospitality and excited to make a meaningful impact, let's embark on this journey together. Join us and become part of a team where caring for others and striving for excellence is at the heart of everything we do.

Compensation:

$14 hourly to start


Responsibilities:
  • Greet each guest with a warm smile and genuine enthusiasm, setting the tone for their visit.
  • Guide guests to their tables, ensuring they feel comfortable and attended to from the moment they arrive.
  • Maintain a clean and organized entrance area, creating a welcoming environment for all.
  • Communicate effectively with team members to ensure seamless service and guest satisfaction.
  • Assist in managing reservations and waitlists, optimizing seating arrangements for efficiency.
  • Respond promptly to guest inquiries, providing accurate information and assistance as needed.
  • Collaborate with the team to uphold our high standards of hospitality and guest care.

Qualifications:
  • Experience in providing exceptional customer service in a fast-paced environment.
  • Ability to communicate clearly and warmly with guests and team members.
  • Proven track record of maintaining a clean and organized workspace.
  • Skill in managing reservations and optimizing seating arrangements efficiently.
  • Ability to respond promptly and accurately to guest inquiries.
  • Experience in collaborating with a team to uphold high standards of hospitality.
  • Ability to adapt to changing situations with a positive attitude and enthusiasm.

About Company

The Eden Resort & Suites offers a collection of unique and upscale guest rooms and suites, unsurpassed on-site recreational facilities, and an exceptional staff ready to meet guests' needs. With a 50+ year foundation as a premier destination in Lancaster, the Eden Resort is expanding its service offerings and looking for individuals to join our team.

At the Eden Resort, our core values are at the heart of all that we do and are key to our enduring success. Eden Resort team members are deeply committed to caring for every individual who crosses their path, be it a guest or fellow team member. Our dedication to caring for others is expressed by team members'generosity with their time and efforts, the pursuit of excellence in their craft, and a spirit of ownership.

BENEFITS:

  • Employee discount
  • Employee assistance program
  • (PTO, medical, dental, vision, life insurance benefits dependent on full-time status)