CUSTOMER CARE REPRESENTATIVE
Automation Personnel Services isseeking a highly motivated and detail-orientedCustomer Service Representativeto support all areas of a fast-paced customer service call center, located in Fairhope, AL. This role is responsible for handling customer inquiries, processing claims accurately and providing exceptional service in every interaction. The ideal candidate is professional, dependable, and enjoys working with people while maintaining a strong focus on accuracy, problem-solving, and efficiency. This position also plays a key role in assisting with the training and onboarding of new customer service representatives.
Pay Rate
$16.00 per hour
Schedule and Hours
Monday through Friday,9:00 am to6:00 pm
Customer Service RepresentativeDuties andResponsibilities
•Assist with all areas of customer service, including incoming phone calls,processingorders,invoicing,and claims.
•Handle any escalated customer service claims from our customers.
•Learn and maintain product knowledge.
•Train new customer service representatives
Customer Service RepresentativeQualificationsandRequirements
•Experience working in a customer service position.
• Excellent data entry skills, 10key.
• Attention to detail.
• Good phone etiquette.
• Strong verbal and written communication skills.
• Must be prompt and reliable.
• Must be self-motivated and a team player.
• Computer literacy skills.
• Background in claims handling
Job Type
Full-time,Temporary to Hire
Benefits
•Weekly Pay
•Medical, dental, vision, short-term disability,and life insurance
•40 Hours Service Bonusafter 1 year of continuous serviceand1500 hours
•6 paid Holidaysafter 1 year of continuous serviceand1500 hours
401(k)RetirementPlan
Automation Personnel Services is the only staffing agency specializing in manufacturing and industrial roles that offers 401(k)matching toalleligiblecontingent and temporary associates.
Click Apply Nowtosubmityour application orcall usatto learn more. You can also apply in person at our officelocatedat
Bonus Opportunity!
We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout.
