Job Description
We are looking for a Billing Clerk to join our team in Michigan. This position is ideal for someone early in their career who has foundational billing experience and takes pride in producing accurate work. The role works closely with both customers and internal departments to keep invoicing organized, timely, and responsive. Success in this position requires strong attention to detail, dependable follow-through, and a detail-oriented service mindset.
Responsibilities:
• Create and examine customer invoices to ensure charges, dates, and billing details are correct before release.
• Handle groups of invoices efficiently while keeping billing activity organized and completed on schedule.
• Confirm that posting timelines and service periods are entered properly to support accurate billing records.
• Partner with teams such as Sales, Customer Service, and Logistics to research and resolve invoice-related questions.
• Support the setup and maintenance of customer payment terms to align with account requirements.
• Reach out on occasion regarding past-due balances and assist with courteous follow-up on open accounts.
• Keep billing files, account documentation, and related records current and well organized.
• Deliver clear, helpful communication that strengthens relationships with customers and internal stakeholders.• At least 1 year of experience in a billing or invoice support position.
• Strong accuracy skills with close attention to detail in a fast-paced work environment.
• Solid organization and time-management abilities with the ability to meet deadlines.
• Clear written and verbal communication skills for working with customers and cross-functional teams.
• Detail-oriented and customer-focused when handling questions and account follow-up.
• Basic computer proficiency, including familiarity with Microsoft Office applications.
• Ability to manage multiple priorities while maintaining consistent and reliable follow-through.
