Accounts Manager / Repair Administrator

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

• Handle customer inquiries.
• Provide information about the products and services
• Manage customer accounts.
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

Qualifications:

• Previous aviation experience in customer service, and repair administration preferred.
• Ability to build rapport with clients
• Self Motivated
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Sherwood Aviation is company specializing in Maintenance, Repair & Overhaul (“MRO”) services as well as sales, distribution, engineering, manufacturing and product development serving both the commercial and defense Aerospace markets.