Clinical Assistant

Overview

The Clinical Aide provides direct support to certified clinicians in delivering orthotic and prosthetic patient care services. Under the supervision of a credentialed clinician, this role encompasses patient care preparation, technical fabrication and modification of devices, clinical documentation, and inventory management. The Clinical Aide is responsible for executing assigned treatment tasks with precision and attention to detail while maintaining compliance with all safety and regulatory standards.

Under direct supervision of a certified clinician, the Clinical Aide assists certified and/or licensed practitioners in the delivery of patient care services and performs assigned clinical and administrative tasks.

Responsibilities

• Assist certified clinicians in delivering patient care services under direct supervision
• Prepare treatment rooms and patients for clinical procedures
• Perform technical fabrication tasks, including making and modifying molds
• Execute treatment modifications, adjustments, and repairs as directed by the supervising clinician
• Fit and provide soft goods items to patients
• Provide alterations and adjustments to soft goods items as needed
• Provide orthotics fitting services independently
• Assist with selected patient follow-up care under clinician direction
• Complete and maintain accurate, timely documentation of all patient care provided
• Communicate patient information and care outcomes to the supervising clinician
• Ensure all patient procedures comply with clinical protocols and standards

Additional Responsibilities:

• Perform shipping, receiving, and inventory monitoring of prosthetic and orthotic materials
• Contact and coordinate with vendors to order necessary materials and supplies
• Maintain a clean, safe and orderly work environment.
• Adhere to all safety regulations; compliance with Medicare and other governmental regulations; compliance with blood borne and Occupational Safety and Health Administration (OSHA) requirements.

Qualifications

• High School Diploma or GED required
• 1 year of experience in a customer service or patient facing role
• Preference for allied health professionals (PTA, OTA, Athletic trainer, etc)**

• Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.

**If the Clinical Assistant holds a recognized license or certification in a related allied health profession (e.g., Physical Therapist/PTA, Occupational Therapist/OTA, Athletic Trainer, etc.), they may be supervised under Indirect Supervision.