The Front Counter position will assist pool builders and service professionals with purchasing pools parts, equipment and products as well as providing knowledgeable advice about the pool products and applications.
- Pool industry experience required.
- Greet and assist customers.
- Accurately key in and pull orders to prevent inventory error.
- Work with managers, sales force, and warehouse/drivers to ensure customer satisfaction.
- Offer knowledgeable advice on substitutes, equivalent products, and/or product application.
- Phone sales and call existing customers.
- Advise customers of new products and techniques being introduced into the pool industry.
- Responsible for receiving and posting payments to orders.
- Responsible for maintaining cash drawer.
- Coordinate with branch manager or purchasing agent to facilitate special orders.
- Assist in stocking the warehouse as needed.
- Process warranties, exchanges, and returns to stock assuring that product was purchased at your branch and is still under warranty according to the manufacturer guidelines or still in original packaging.
- Attend new product training and seminars.
- Answer and direct incoming calls.
- Perform general housekeeping in the counter area including the bathrooms and remove trash daily.
- Make coffee and change the water cooler bottle as needed.
- Stock counter products and supplies. (Including products, coffee, water cooler, paper, and general janitorial supplies)
- Performs other related duties as assigned.
Must be able to pass a pre-employment drug test.
Our company benefit options include insurance (health, dental, vision, basic life, voluntary life and disability), 401(K) with company match and paid time off.
Pool Equipment & Supply, Inc is an equal opportunity employer.
